Last updated: 19 September 2024
At Web Gleam, we strive to deliver high-quality services tailored to meet the specific needs of our clients. As our business offers digital services, no physical products are sold, and therefore, there are no returns. Please review our refund policy below to understand how we handle cancellations and refunds for services purchased from us.
1 Upfront Payments
All our services are paid for upfront. By purchasing our services, you acknowledge and agree to these terms.
2 Full Refunds
A full refund will only be granted if no work has commenced on your project, and if you provide a logical reason for the refund. However, you will be responsible for any transaction fees incurred during the payment process. If you wish to request a full refund, please contact us at info@webgleam.net as soon as possible before any work begins.
3 Partial Refund
If we have already started work on your project, you may be eligible for a partial refund. The refund amount will depend on the estimated cost of the work already completed up to the time of cancellation. The partial refund will be calculated based on the scope of work and resources expended at the point of cancellation. Please contact us to discuss the status of your project and the refund eligibility.
4 Dissatisfaction With Work
We take pride in delivering quality work and aim to meet or exceed expectations. However, no refunds will be given if the client is simply dissatisfied with the work delivered. We encourage open communication throughout the project to ensure your needs are met.
5 Contact
For any inquiries regarding our refunds and returns policy, please contact us at:
Email: info@webgleam.net